Shipping policy

Shipping Policy

Last updated: 24 March 2026

At Slab Bunker, we pack and ship every order with care to make sure your cards arrive safely. Here's everything you need to know about our shipping.

1. Where We Ship

We currently ship to all addresses within Australia only, including PO Boxes and parcel lockers.

We do not offer international shipping at this time. We hope to expand to New Zealand and beyond in the future — follow us on social media for updates.

2. Dispatch Times

  • Orders are processed and dispatched within 1–2 business days of payment being received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak periods (new set releases, sales events), dispatch may take an extra 1–2 business days. We will notify you if there are any significant delays.

3. Shipping Methods and Costs

Shipping Method Estimated Delivery Cost
Standard Shipping 3–7 business days Calculated at checkout
Express Shipping 1–3 business days Calculated at checkout

Free standard shipping on all orders over $99 AUD.

Shipping rates are calculated based on the weight and dimensions of your order and your delivery location. Final shipping costs are displayed at checkout before payment.

4. Estimated Delivery Times by Region

Once dispatched, estimated delivery times for standard shipping are:

Region Standard Shipping Express Shipping
Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide) 3–5 business days 1–2 business days
Regional areas 5–7 business days 2–3 business days
Remote areas (NT, rural WA, Tasmania) 7–10 business days 3–5 business days

These are estimates only and may vary depending on the carrier and circumstances beyond our control.

5. Order Tracking

All orders are shipped with tracking. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to track your parcel.

If your tracking has not updated for more than 5 business days, please contact us and we will investigate with the carrier.

6. How We Pack Your Orders

We take packaging seriously — especially for TCG products. Here's what you can expect:

  • Singles and slabs: Shipped in rigid top-loaders or card savers, placed inside a rigid mailer or bubble mailer to prevent bending
  • Sealed products: Wrapped in bubble wrap and packed in sturdy boxes to prevent crushing and moisture damage
  • Accessories: Packed securely to prevent damage in transit

7. PO Boxes and Parcel Lockers

We can ship to PO Boxes and Australia Post parcel lockers. Please ensure your address details are entered correctly at checkout. Note that express shipping may not be available for PO Box addresses.

8. Lost or Damaged in Transit

If your parcel appears to be lost or arrives damaged:

  • Contact us at support@slabbunker.com with your order number and details of the issue
  • For damaged items, include clear photos of the packaging and product
  • We will lodge an investigation with the carrier and work with you to resolve the issue
  • Depending on the outcome, we will offer a replacement or full refund

If a parcel is marked as delivered but you have not received it, please check with neighbours and your local post office first, then contact us within 7 days.

9. Incorrect Address

Please double-check your shipping address before completing your order. If an order is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply.

10. Pre-Order Shipping

Pre-order items will be dispatched once they are received from the distributor. Estimated release dates are provided by manufacturers and may change. If a pre-order is delayed, we will keep you updated via email. Pre-order items may ship separately from in-stock items.

11. Order Modifications

Need to change your shipping address or cancel an order? Contact us at support@slabbunker.com as soon as possible. We can accommodate changes only if your order has not yet been dispatched.

12. Contact Us

For any shipping questions or concerns: